Useful informations and hotel rules

Dear Guests!
The staff of Pension Karpatia is striving with devotion that our guests can enjoy their stay in the Hotel. Therefore we please, you keep the following rules of the Hotel.

Check-in
You can check-in between 14:00 and 16:00 hours. If you arrive later than 16 hours, please inform the reception.
Early check-in are subject to availability at an additional cost. The guest house can confirm this request the day before arrival.
Early arrival fee: between 10:00 and 14:00: HUF 2,000 / hour.

Upon registration, you are required to fill in the registration form. Then you will get the room key.

Check-Out
Please leave the room by 10:00 on the day of departure.
You can clarify the possibility of late check-out on the day of your departure, please contact the reception.
Late departure fee: between 10:00 and 20:00: HUF 2,000 / hour.

Extra bed
In some rooms the sofa can be converted into an extra bed. If you need an extra bed, please inform reception.
 
Iron / ironing board
Please indicate your needs at the reception, for which we provide equipment.
 
Cleaning
The rooms are cleaned from 09:00 to 14:00 every day. If is not suitable for you, please use the "Don't disturb!" If you need cleaning in an another period, please inform the reception.
 
Blanket, pillow
Please let our colleagues know about the need for a plus blanket / pillow.
 
Children
Baby cots are available in your room free of charge upon request. However, this is only possible in certain rooms. Your request must be agreed with the pension in advance. A high chair is available free of charge for breakfast.
Parents are asked to pay close attention to their children.
 
Payment
We accept credit cards.

Smoking
Smoking is not permitted throughout the hotel! Our guests can enjoy smoking in the designated area, on the terrace and in the garden.

Silent hours
Please respect the rest of your guests and do not disturb the loudness. Particular attention is paid to each other's calm after 22:00.

Electrical appliances
In the hotel room, it is prohibited to store flammable, explosive materials, to use coffee machines, water heaters, irons and other electrical appliances.

Visits
Only guests can be accommodated in the hotel rooms, please receive your visits at the lobby of the hotel.
 
Pharmacy / Medical service
In case of a health problem, our reception will be happy to provide you with the contact details of the nearest pharmacy / hospital.
 
Property of the hotel
It is forbidden to carry furniture and textiles (such as platters, towels, etc.) from the hotel!
 
Bathroom products
The bathroom has liquid soap.

Towels
The bathroom shelf is equipped with 1 hand towel, 1 bath exit and 1 towel per person, which can be changed on request. 
 
Sewing kit
It can be requested free of charge at reception.
 
Television
Each room of our pension has a flat-screen television, on which our guests can choose from pre-programmed channels.
 
Error reporting
Guests are kindly requested to inform the hotel of any inconvenience in the room at the hotel reception immediately.
 
Damage caused
You have to use the gadgets of the hotel according to the rules.
Damage caused as a result of intentional or grossly negligent misconduct will be paid by the person responsible.
 
Internet
Wifi is available in all areas and is free of charge.
 
Pets
We are unable to accommodate pets.
 
Safety
When leaving the pension, the front door must ALWAYS be closed, and please make sure that the room door is closed as well!
Please note that our hotel is not responsible for the valuables left in the room.
 
Parking
Free parking in front of the guest house. Please park along the lines and keep free the pavement!
Bicycles can be safely parked in the yard.

Basic Services
For our guests, the room rate includes the breakfast.

Tax
Our prices include the VAT, but do not include the tourist tax, which is 450 HUF/ pers/night.
 
Breakfast time is: 07:30 - 09:30. Taking out food or drinks from the dining room has not been allowed.
If this time is not suitable for you, please notify our colleagues the need for a cold pack the day before. We offer  early with hot coffee and tea our early travelers.
 
Luggage storage
We provide a luggage storage service for our arriving and departing guests. Please contact the reception upon request.
 
Hair dryer
Hair dryer is included in the bathroom. Please indicate your need at the reception.
 
Refrigerator
Each room has a refrigerator.
 
Heating
The pension has radiator heating. The temperature of the rooms can be individually controlled. Please read the information in the rooms.
 
Umbrella
Umbrella is available for our guests. Please indicate your need at the reception.

 

Complaint
If you have any complaints or remarks, please contact the reception while you are here, so that we can remedy any problems as soon as possible.

We wish you a pleasant stay in Hotel Karpatia!